Last updated: October 3, 2026
These Terms & Conditions apply to your use of The Steady Streamer website at https://thesteadystreamer.com and purchases made through the store. Please read them before ordering. If you have questions about a product or an order, contact us before completing your purchase.
Using our website
Use this website lawfully and provide accurate information when ordering or contacting us. You must be legally able to make a purchase or have permission from a parent or guardian. Do not interfere with the website, attempt unauthorized access, submit fraudulent orders, or misuse another person’s information.
Products and product information
The Steady Streamer is a 3D-printed men’s urination aid designed to help direct the stream into the toilet. Review the product description, selected color, quantity, and any instructions before ordering. Product photographs are illustrative; colors may look different on different screens, and 3D-printed items may have minor surface or finish variations. This does not excuse a defective product or one that does not match the description.
Follow the installation, use, and cleaning instructions provided with the product and on the website. Website information is general product information and does not provide medical advice or a promise of a particular health outcome. Contact us if you are unsure about the product’s suitability or instructions.
Prices and payment
The applicable product price is shown when you place your order. Review the total, including any shipping charges and applicable taxes shown at checkout, before paying. Prices and availability may change for future purchases. Payments are processed through Square using the payment methods offered at checkout. Use only a payment method you are authorized to use.
Orders, availability, and corrections
You are responsible for checking your selected items, delivery address, and contact details. An order confirmation acknowledges receipt of your order. If there is an availability issue, a payment problem, or an error affecting your order, we will contact you using the details provided. We will not charge an increased price or substitute a different item without your agreement. If we cannot fulfill a paid order, the amount paid for the unfulfilled items will be refunded.
For an order change or cancellation request, contact us as soon as possible with your order number. Whether a change can be made depends on the order’s status. This does not limit cancellation or refund rights provided by applicable law.
Shipping and delivery
Available shipping options and charges are shown during checkout. For shipping prices outside the lower 48 states, please contact us before ordering. Any delivery estimates depend on processing time and the carrier and are not guarantees unless expressly stated. Contact us if your order is delayed, missing, or delivered incorrectly. Any applicable legal rights relating to delivery delays remain available.
Returns, refunds, and damaged items
For a return, refund, or replacement request, use our Contact page and include your order number and a description of the issue. For a damaged, defective, or incorrect item, include photographs if available. Contact us for return instructions before sending an item back; do not send it to an address unless we have confirmed that address for your return.
Return eligibility and the available remedy will be reviewed based on the circumstances, any terms disclosed before purchase, and applicable law. These terms do not create a blanket no-refund rule or remove rights for faulty or incorrectly supplied goods.
Website content and third-party services
Website text, branding, designs, and photographs are protected by the rights of their respective owners. You may view and use the website for personal shopping and reference. Do not reproduce or use its content commercially without permission or another lawful basis. Links to external websites and social media are provided for convenience; their services are governed by their own terms and privacy practices.
Privacy
Our Privacy Policy explains how information is collected and used when you browse, order, or contact us. Please do not send passwords, full payment card details, or sensitive medical information through the contact form.
Your legal rights and resolving questions
Nothing in these terms excludes or limits rights, warranties, or remedies that cannot lawfully be excluded or limited. If a provision cannot be enforced under applicable law, the remaining provisions continue to apply to the extent permitted. If you have a concern about an order or these terms, please contact us so we can review it with you.
Updates and contact
We may update these terms for future website use and purchases. Changes will be shown on this page with an updated date and will not retroactively change the terms of a completed purchase without your agreement or a legal requirement. For questions, please visit our Contact page.